Position: Deputy Director / Assistant Director – Online Education

Organization: Ganpat University

Department: Online Education / Digital Learning

Employment Type: Full-Time

About the Role

The Deputy Director / Assistant Director – Online Education shall be responsible for planning, managing, and strengthening the university’s online education ecosystem in alignment with UGC regulations and global digital learning standards. The role requires strategic leadership in online program operations, LMS administration, digital content management, student engagement, academic coordination, admissions support, and institutional growth initiatives.

The incumbent shall work closely with academic departments, IT teams, faculty members, industry partners, and university leadership to ensure excellence in online education delivery and learner experience.

Roles & Responsibilities

Academic Operations

1.     Manage end-to-end execution of online degree, certification, and executive education programs.

2.     Coordinate with schools/departments for smooth academic delivery and scheduling.

3.     Ensure timely conduct of online lectures, examinations, assessments, and evaluations.

4.     Monitor academic quality standards and student learning outcomes.

LMS & Digital Learning Management

5.     Oversee LMS administration, course uploads, user access, and platform performance.

6.     Coordinate with technical teams for troubleshooting and technology enhancements.

7.     Ensure effective implementation of virtual learning tools and digital teaching technologies.

Faculty & Content Coordination

8.     Support faculty members in online pedagogy, instructional design, and digital teaching practices.

9.     Coordinate development of e-learning modules, recorded lectures, and multimedia learning resources.

10.  Ensure quality assurance of digital academic content and learning materials.

11.  Organize Workshops for faculty members for effective content creation.

 Student Engagement & Support

12.  Monitor student participation, retention, and learner engagement.

13.  Develop initiatives for student mentoring, academic counseling, and grievance handling.

14.  Ensure timely response and support to learner queries and operational concerns.

Compliance & Quality Assurance

15.  Ensure compliance with UGC, AICTE, NAAC, and statutory regulations related to online education.

16.   Convene CIQA (Centre for Internal Quality Assurance) Meetings and record activities in the form of Annual report of CIQA

Strategic Growth & Outreach

17.  Coordinate with admissions and marketing teams for online program promotions and enrollment growth.

18.  Develop collaborations with industry, EdTech platforms, and academic partners.

19.  Identify opportunities for new online programs, certifications, and revenue-generation initiatives.

20.  Perform any other institutional responsibilities assigned by the competent authority.

Key Result Areas (KRAs)

1. Successful execution of online academic programs.
2. Development of Quadrants of MOOCs.
3. LMS uptime, efficiency, and accessibility management.
4. Online student enrollment growth.
5. Student retention and continuation rate improvement.
6. Student satisfaction and learner experience enhancement.
7. Timely academic calendar implementation.
8. Faculty onboarding and digital teaching support.
9. Development of quality digital learning content.
10. Compliance with UGC online education norms.
11. Academic documentation and audit readiness.
12. Improvement in learner engagement metrics.
13. Reduction in student grievance resolution time.
14. Online examination coordination efficiency.
15. Industry and EdTech collaboration development.
16. Revenue generation through online programs.
17. Digital innovation and technology adoption initiatives.
18. Timely submission of MIS and performance reports.
19. Branding and outreach support for online education.
20. Enhancement of institutional online learning reputation.
21. Achievement of departmental and university strategic objectives.

KRAs

Strive to achieve sustained annual growth in online student enrolment through effective outreach and programme delivery initiatives’

Key Performance Indicators (KPIs)

1.     Online Enrollment Conversion Rate

2.     Student Retention & Completion Rate

3.     LMS Performance & User Engagement Metrics

4.     Student Satisfaction & Feedback Score

5.     Revenue Contribution from Online Programs

Eligibility Criteria

Educational Qualification

1. Master’s Degree in For Deputy Director (Ph D mandatory) Ph.D. in concerned discipline + Master’s Degree (55%) + Minimum 8 years of teaching/research experience + 7 publications in peer-reviewed/UGC-listed journals + Research Score.

2. Preference for candidates with certifications in LMS Management, Online Learning, EdTech, or Instructional Design.

Experience

Deputy Director: 10 years’ minimum experience in e- learning and technical.

Assistant Director: Minimum 5 years’ experience.

Required Competencies

• Expertise in LMS platforms such as Moodle, Canvas, Blackboard, or Google Classroom etc.
• Acquaintance with Online Regulations.
• Knowledge of digital pedagogy, learner analytics, and online student lifecycle management.
• Ability to work in a dynamic academic and technology-driven environment.