GUNI Help Desk

The GUNI help desk is committed to providing prompt and efficient resolution to students, staff members, and stakeholders. This helps to improve service satisfaction by reducing downtime and streamlining the support process, which ultimately benefits everyone involved.

The help desk can quickly resolve frequently coming concerns by use of Ticketing system to keep track of the status of each issue.

How GUNI Help Desk Works ?

Fill Request Form

Fill the Request form by furnishing few details.

Submit Your Concern 

Submit your concern to assist you.

Track Your Request

You can track your request status 24 X 7.

Share Your Feedback

Share your feedback to improve our service.

Available Support Services

Institute 

  • Apply for Bonafied 
  • Apply for Fee Certificate
  • Internet Issue
  • Software Required in Lab PC
  • LAB Equipment Problem
  • Electricity Related Issue
  • Hygiene Related
  • Drinking-Water Related
  • Estate Related Issue
  • Duplicate ID Card
  • Other 

University

  • CCTV Camera Issue
  • EPBAX (Intercom)
  • Internet Issue
  • Password Reset
  • Polycom / Projector / Smart Board
  • Toner Refilling
  • Color Work
  • Flooring/Fabrication 
  • Estate related other
  • Street Light
  • Electric Related Other

Hostel

  • Internet Issue
  • Water Problem
  • Plumbing Related
  • AC Problem
  • Hygine Related
  • Electric Geyser Issue
  • Drainage Related
  • Electric Related Other
  • Estate Related Other

Staff Quarters

  • Anti-Termite Treatment
  • Carpenter Service
  • Civil Work
  • Drainage Related
  • Water Problem
  • Energy Bill/Meter Related
  • Street Light Problem
  • Internet Issue
  • Estate Related Other
  • Electric Related other